IDFC Bank Hiring 2024 | Customer Service Executive

IDFC Bank Hiring 2024

IDFC Bank Hiring 2024 IDFC Bank The position of Customer Service Executive has been advertised by IDFC Bank. The announcement includes details on the position’s requirements, age restriction, application process, salary range, and other factors. Read the official advertising using the link provided below, and then submit your application using the link to the official website provided at the bottom of this page.

About IDFC Bank

The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank – ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

We support being right and doing the right thing, whether it’s making a significant choice with broad implications or finding a straightforward solution to a daily issue. a way of thinking that is based on the core principles of the Tata Group and directs us in our constant quest of excellence. Our vibrant and dynamic culture will provide you lots of room to explore options outside of your limited function. To put it briefly, you are at the proper spot.
A group mobility tool that highlights the variety of options available within the organization is the Tata Career options Portal (COP). You may access positions across businesses, departments, and locations with this platform if you are currently employed by a Tata group organization. Employing organizations may now obtain personnel that already fits with the group’s culture and ethos. It provides you with the chance to advance within the organization and obtain experience and exposure that will aid in your professional development.
The Emerging Leaders Program(ELP) is a flagship project to manage and promote high potential people in the business. The goal of the program is to find and develop young talent within the junior management cadre so that they may eventually take on more responsibility. The program’s main advantage is that it exposes all ELP managers to both functional and business domains, giving them “real-time” functional competence. ELP encourages a holistic approach to managing talent within the organization and seeks to implement TCL’s Talent Management strategy in an efficient and cogent manner by working with stakeholders to bring the greatest value to the process. It also aims to provide appropriate rotations across various business units and functions.

IDFC Bank Hiring 2024

Company NameIDFC Bank
Post NameCustomer Service Executive
SaleryUpto 6 LPA*
Experience2-5 years of relevant experience
Batchbelow 2023
Job LocationMumbai
Last Date To Apply10 Feb 2024

Required Skill And Qualifications IDFC Bank Hiring 2024

  1. Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
  2. Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
  3. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Required Educations

Post NameEducational Qualifications
Relationship ManagerBachelor’s in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management

Job Responsibilities

  1. Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers, and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
  2. Set a clear mission of enhancing Service quality and deploy strategies focused on that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.
  3. Develop service procedures, policies, and standards. Analyse MIS and enhance productivity and keep accurate records and document customer service actions and discussions.
  4. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.
  5. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets.
  6. The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention.
  7. Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
  8. Explore business opportunities and faster resolution time with appropriate close looping.
  9. Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively.
  10. Improving brand image on complaints and grievance handling mechanism.

job Role

  1. ओळखल्या गेलेल्या विभागातील नवीन बँक कॉर्पोरेट पगार खाते ग्राहकांचे संपादन आणि निर्दिष्ट पाणलोट क्षेत्रातून संदर्भ निर्मिती
  2. संविधान, विभाग आणि उत्पादनांच्या मिश्रणाच्या बाबतीत उच्च दर्जाचे कॉर्पोरेट पगार खाते संपादन करणे सुनिश्चित करा
  3. खाते उघडल्यानंतर 3 महिन्यांच्या आत नोंदणी करा, सक्रिय करा आणि निधी द्या
  4. खाते उघडण्याच्या वेळी अनेक उत्पादनांसह ग्राहकांना गुंतवून ठेवा (उदा: मोबाइल बँकिंग / नेट बँकिंग नोंदणी / RD- FD सक्रियकरण)
  5. ग्राहकाच्या व्यवहार बँकिंग गरजा विश्‍लेषित करून महिन्याला नवीन ग्राहक संपादनाचे परिभाषित लक्ष्य पूर्ण करा आणि ओलांडणे
  6. कॅचमेंट मॅपिंग आणि स्कोपिंग व्यायामामध्ये विक्री व्यवस्थापकास सहाय्य आणि समर्थन करा
  7. संधी आणि ग्राहकांच्या गरजा यावर विक्री व्यवस्थापकाला नियमित अभिप्राय द्या
  8. विक्रीचे नियम, खाते उघडण्याची औपचारिकता आणि केवायसी नियमांचे पालन सुनिश्चित करा
  9. अंतर्गत मार्गदर्शक तत्त्वे आणि बाह्य नियमांचे कठोर पालन सुनिश्चित करा
  10. बँकेच्या धोरणानुसार गुणवत्ता सोर्सिंगची खात्री करा
  11. प्रचारात्मक क्रियाकलापांद्वारे ग्राहकांची इच्छा यादी तयार करणे
  12. कौटुंबिक खाती आणि इतर क्रॉस विक्री उत्पादनांसाठी लीड तयार करणे
  13. ग्राहकांच्या प्रश्नांचे सक्रिय निराकरण

How To Apply IDFC Bank Hiring 2024

1) Click on the “Apply here” button provided below. You will be redirected to the official career page.
2) Click on “Apply”.
3) If you have not registered before, create an account.
4) After registration, log in and fill in the application form with all the necessary details.
5) Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6) Verify that all the details entered are correct.
7) Submit the application form after verification.

Step 1:- Click on the below Apply Here link.

Step 2:– Then You will be redirected to the career page of the Nielsen company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

1) नीचे दिए गए “Apply Here” बटन पर क्लिक करें। आपको आधिकारिक कैरियर पृष्ठ पर पुनः निर्देशित किया जाएगा।
2) “लागू करें” पर क्लिक करें।
3) यदि आपने पहले पंजीकरण नहीं किया है, तो एक खाता बनाएं।
4) पंजीकरण के बाद, लॉग इन करें और सभी आवश्यक विवरणों के साथ आवेदन पत्र भरें।
5) यदि अनुरोध किया जाए तो सभी प्रासंगिक दस्तावेज जमा करें (जैसे बायोडाटा, मार्कशीट, आईडी प्रूफ)।
6) सत्यापित करें कि दर्ज किए गए सभी विवरण सही हैं।
7) सत्यापन के बाद आवेदन पत्र जमा करें।

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