TATA Communications Hiring 2024 | Customer Service Operations

TATA Communications Hiring 2024

TATA Communications Hiring 2024 TATA Communications Publish A Job Announcement For The Position Of Customer Service Operations Salary Range And Other Details. Read Official Advertising Using Link Below And Them Submit Your Applications Using The Link To The Official Website Provided At The Bottom Page.

TATA Communications Hiring 2024 ताता मध्ये Customer Service Operations या पोस्त जाहिरात प्रदर्शित केली आहे या मध्ये पदाचा या पदाला लागणारी सगळी कागद पत्रे खाली सांगितली आहे ते सगळे पहले आणि आहे upload करावे

About TATA Communications

The Company unlock Opportunities For Businesses By Enabling Borderless Growth Boosting Product Innovations And Customer Experience Improving Productivity And Efficiency Building Agility And Managing Risk The Company Powder The Digital Transformations Of Enterprises World Wild Including 300 Of The Fortune 500 TATA Communications propels The Next Level Intelligence Driven By Cloud Mobile Internet Of The Things Collaboration Security And Network Services It Does This By Utilizing oF TATA Communications And Must Have More Opportunities In This Company All The Access By Multiple Engineer And More Public Tested Managed State Of The Art 30% Global Internet Traffic In Carried By TATA Communications Which Also Link

TATA Communications Digital Transformations Of Enterprises World Wild Including 300 Of The Fortune 500 TATA Communications propels The Next Level Intelligence Driven By Cloud Mobile Internet Of The Things Collaboration Security And Network Services It Does This By Utilizing OF TATA Communications And Must Have More Opportunities In This Company All The Access By Global Cloud Giants About 4 Out Off 5 mobile

Technical Administrations Or Troubleshooting To Ensure The Efficient Functionality Of The Solution Incident Validations Incident Analysis Solution Recommendation Assis With The Development Revision Of The Maintenance Of Standard Operating Procedures And Instructions Act As A Point Of Escalation For Level 1 Customer Service Coordinate With IT Team Escalation Tracking Performing Issue Outage Prepare Monthly Excuetive Summery Report For Managed Client And Continuously Improve Content Presentations Provide Recommendation In Tuning And Optimizations Of System Process Procedures And Polices Maintain An Inventory Of The Procedures Used By The Operation Team Regular Evaluate The Procedures An add Remove And Update

TATA Communications Hiring 2024

Post Name Educational Qualifications
Customer Service OperationsGraduate Any Stream

About Job Knowledge

  1. Customer Review
  2. Service Improvement Plan
  3. Project Management
  4. Product Knowledge
  5. NPS And CSAT Drive
  6. Network Knowledge
  7. Escalations Management
  8. Ability To Work With Cross Functional Team
  9. Excellent Communications Interpersonal Skill
  10. Relationship Management

Job Role

Responsible For Managing Customer Queries Related To All Service And Solutions Delivered. Including Diagnosing Resolving Complex Technical Issues In Respective Area NETWORK SDWAN Cloud And Security Collaboration Mobility The Role Act As Conduct Between Customer And Other Team Such As Engineering For Any Issue Resolutions This An Operational Role Responsible For Delivering Product That Have A Direct Impact On Day To Day Operation And Capable Of Instructing Professional Or Technical Staff And Reviewing Quality Of The Work Undertaken By The Role.

Prefer Skill And Knowledge

  1. Good Knowledge Of Implementation Installations Integrations Troubleshooting And Overall Functionalities
  2. Experience Troubleshooting Platform Realter Issue Data Backup Restorations Retention
  3. Maintains Awareness Of Latest Technologies in The Domain

Responsibilities Customer Service Operations

  1. Technical Administrations Or Troubleshooting To Ensure The Efficient Functionality Of The Solution
  2. Incident Validations Incident Analysis Solution Recommendation
  3. Assis With The Development Revision Of The Maintenance Of Standard Operating Procedures And Instructions
  4. Act As A Point Of Escalation For Level 1 Customer Service
  5. Coordinate With IT Team Escalation Tracking Performing Issue Outages
  6. Prepare Monthly Excuetive Summery Report For Managed Client And Continuously Improve Content Presentations
  7. Provide Recommendation In Tuning And Optimizations Of System Process Procedures And Polices
  8. Maintain An Inventory Of The Procedures Used By The Operation Team
  9. Regular Evaluate The Procedures An add Remove And Update Procedures As Appropriate
  10. Publish Weekly Reports And Monthly Reports On Customer Opratiom

How To Apply TATA Communications Hiring 2024

  1. Click On The “Apply Here” Button Provided Below. You Will Be Go To Career Page.
  2. Click On “Apply Here”.
  3. If You Have Not Register Before Create An Account.
  4. After Registration Log In And Fill In The Application Form With All Necessary Details.
  5. Submit All Needed Document (e.g. Resume ,Mark Sheet ,ID Proof )
  6. Verify All The Details Entered Are Correct.
  7. Submit The Applications Form After All Verifications.

How To Apply

  1. नीचे दिये गये “Apply Here” बटन पे Click करे .
  2. “Apply Here” पे Click करे .
  3. यदी आपने पहले Registration नही किया हे , तो पहले Registration करे .
  4. Registration करणे के बाद लोंग इन करे और सभी Document आपने ऊस Applications Form भरे
  5. सभी Document upload करे (e.g. Resume ,Mark Sheet ,ID Proof )
  6. जो Applications Form मे भरा हे वो सही हे या गलत वो check करे .
  7. सब देखणे के बाद Applications Form Submit करे .

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